Is JOVI Air Dry Clay non-toxic?
Yes — every JOVI product carries CE marking and EN71 certification (Air Dry Clay also carries ASTM D-4236). Used in 80+ countries by parents and teachers since 1939.
How long does Air Dry Clay take to dry?
Surface dry in 24 hours, fully cured in 48–72 hours depending on thickness and humidity.
What’s the difference between Air Dry Clay and Plastilina?
Air Dry Clay hardens permanently — once set, it’s a finished object. Plastilina stays soft forever — squish, roll, build again tomorrow. Use Air Dry Clay for keepsakes; use Plastilina for play and reusable lessons.
Can I paint Air Dry Clay?
Yes. Acrylic, watercolour, gouache and tempera all work. Seal with PVA or matte varnish to extend the life of your piece.
Is Plastilina safe for kids with allergies?
JOVI Plastilina is vegetable-based and gluten-free — formulated for school environments where allergy profiles vary. Check the back-of-pack ingredient panel for specific sensitivities.
Where do you ship?
Throughout Malaysia via Shopee, Lazada and TikTok Shop — Sabah and Sarawak included. Free delivery on orders above RM80 in Peninsular Malaysia.
How long does delivery take?
Peninsular Malaysia: 2–4 working days. East Malaysia: 4–7 working days. Orders placed before 12pm MYT typically ship the same day.
What payment methods do you accept?
WhatsApp orders are settled by FPX bank transfer, e-wallets (TNG, Boost, GrabPay, ShopeePay) or DuitNow QR. Marketplace orders use the platform’s native payment options.
Can I return or exchange items?
Yes — within 7 days of delivery, in original condition and packaging. Return shipping is paid by JM Brands if the item is faulty; otherwise by the buyer.
Do you offer school / bulk pricing?
Yes — JM Brands is the official & exclusive JOVI distributor in Malaysia. Email [email protected] with your school size or order volume; we’ll quote within one working day.
Are you open to retail / reseller partnerships?
Yes — we’re actively building a retail network across Malaysia. We protect MAP pricing, supply marketing assets, and offer trade terms for qualified resellers. Email [email protected].